Plumbing Department Manager - Residential
Are you ready to lead a high-performing team and drive operational and revenue growth at one of Connecticut’s most respected home service companies? Apple Air is seeking an experienced Plumbing Manager to lead our residential plumbing division, with a strong focus on team development, sales performance, and exceptional customer service. The ideal candidate is a results-driven leader who can coach and develop a skilled team, execute strategies that support business and market growth, and ensure homeowners receive best-in-class service and customized plumbing solutions.
What You'll Do:
- Drive residential sales growth by developing new business opportunities, generating referrals, and expanding relationships with homeowners, property managers, and community partners
- Build and maintain strong customer relationships, ensuring a high level of satisfaction, retention and repeat business.
- Conduct in-home consultations and sales negotiations to deliver customized home services solutions
- Lead sales performance through ongoing coaching, performance evaluations, and incentive programs designed to exceed revenue goals
- Monitor market trends, competitor activity, and customer needs to identify opportunities for growth and market expansion
- Analyze sales metrics, forecasts, and KPIs to drive strategic decision-making and improve team performance
- Collaborate with installation, service, and operations teams to ensure an exceptional customer experience from sale through project completion
- Resolve customer concerns and escalations promptly and professionally to protect customer satisfaction and company reputation
What You'll Bring:
- 3+ years of Plumbing experience (preferred)
- Strong knowledge of Plumbing systems, products, and services
- Leadership experience
- Proven track record of achieving revenue growth and sales targets
- Experience with CRM systems and sales reporting tools
- Excellent leadership, coaching, and team-building skills
- Strong negotiation and closing abilities
- Effective communication and presentation skills
- Customer-focused with strong relationship-building capabilities
- Ability to analyze market data and develop strategic plans
Compensation & Details:
- Annual base salary ranges from $125,000 - $175,000, with additional earnings available through performance-based incentives or commissions (on-target earnings)
What We Offer:
- Medical, Dental, and Vision Insurance: Affordable, comprehensive coverage
- 401(K) with Company Match: Plan for your future with confidence
- Company-Paid Long-Term Disability & Life Insurance: Security and peace of mind
- Voluntary Short-Term Disability & Life Insurance: Additional protection tailored to your needs
- Paid Time Off: Vacation, holidays, and sick time to support work-life balance
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Join our team at Apple Air and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
Apple Air May conduct a preemployment background check and drug test, subject to applicable law.
Apple Air is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
