Plumbing & Electric Dispatcher / Outbound Caller

ID
2025-14567
Category
Customer Service/Support
Location : Location
US-NY-Farmingdale
Position Type
Full-Time
Posted Min Pay Rate
USD $20.00/Hr.
Posted Max Pay Rate
USD $26.00/Hr.

Overview

About Us Apple Air is a leading provider of plumbing, HVAC, and electrical services, known for exceptional workmanship and a commitment to customer satisfaction. As we continue to grow, we're looking for a detail-oriented and energetic Dispatcher / Outbound Caller to join our team and help keep our operations running smoothly.


Responsibilities

  • Schedule, dispatch, and coordinate plumbing and electrical service calls

  • Communicate with technicians throughout the day to ensure jobs are completed efficiently

  • Answer inbound customer inquiries and place outbound calls to schedule maintenance, service, and follow-up appointments

  • Deliver outstanding customer service with clear communication and professionalism

  • Assist with administrative tasks to support daily operations

Qualifications

  • Strong communication and organizational skills

  • Ability to multitask and adapt in a fast-paced environment

  • Prior experience in customer service or dispatching preferred (plumbing/electrical industry a plus)

  • Positive, team-oriented attitude

Benefits

  • Competitive pay based on experience

  • Performance bonuses for meeting team goals

  • Full-time, stable employment in a growing company

  • 401(k) retirement plan

  • Health, dental, and vision insurance

  • Voluntary secondary insurance options

  • Supportive team environment and room for career growth

Posted Min Pay Rate

USD $20.00/Hr.

Posted Max Pay Rate

USD $26.00/Hr.

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